Cancellation Policy
Cancellation Policy – ROCKSTAR JEANS
At ROCKSTAR JEANS, we strive to provide a smooth and satisfying shopping experience for our customers. However, in certain situations, order cancellations may occur, and we have outlined our policy below:
Customer-Initiated Cancellations
A 10% deduction fee will apply if the order is canceled by the customer. We recommend reviewing your order carefully before completing the purchase.
Company-Initiated Cancellations
ROCKSTAR JEANS reserves the right to cancel any order under the following circumstances:
* The product is out of stock
* There is a pricing or listing error
* The payment method is declined
* Fraudulent transactions are detected
* The shipping information provided is invalid or incomplete
* The order violates the company’s terms and conditions
* Technical issues disrupt order processing
If your order is canceled by us for any of the above reasons, you will be notified promptly and a full refund will be issued within 14 days (if applicable).
Post-Shipment Cancellations
Cancellations will no longer be accepted once your order has been shipped. After shipment, you will receive a confirmation email with tracking details to keep you updated on the delivery progress of your package.
Important Sale Policy Update
Please note that items purchased during a sale are final. No cancellations will be accepted after the order is placed. Refunds, if applicable, may take longer than usual to process.
To ensure a smooth shopping experience, we recommend reviewing your order details carefully before confirming your purchase
For any questions or assistance regarding your order, feel free to reach out to our customer support team
Rockstar Jeans
customerservice@rockstarjeans.com.pk
+923160078677